3.
There are stickers or screws missing from the spoiler I just purchased
what do I do?
Please go back to us and we will contact the manufacturer to order the
necessary items that are missing.
4.
I can't find a spoiler for my car but I know that one fits, what do I
do?
Measure your car trunk lid, lengthwise as well as from the back of the
glass to the end of the trunk. State if your trunk is rounded, curved
or anything out of the ordinary would be helpful as well. With this information,
you can then contact us by email at:
.
SHOPPING
CART PAYMENTS FAQ
1.
I'm receiving the error message 3004 when clicking on the Add to Cart
button.
We use PayPal service as payment option, error 3004 is a paypal website
error. Paypal customer service recommend try again if these errors occur,
or try at a latter time. We'll appreciate if you Contact
us when the problem occur, we apologize for the inconvenience it may
cause.
2.
I'm receiving the message "The recipient of this shopping cart link
is not an approved shopping cart user" when initiaing a payment.
To order through Paypal, it's essential that your browser accepts cookies
(most do). Otherwise, you will get the unhelpfull error message: "The
recipient of this shopping cart link is not an approved shopping cart user".
Please Contact us if you need assistance to
enable cookies for the browser version you are using. We apologize for the
inconvenience it may cause.
CARBON FIBER HOODS AND TRUNKS FAQ
1.
Why aren't the edges on your hoods and trunks "rolled" like
other manufactures?
Most rolled edges out on the market are nice to look at but they reduce
the integrity and durability of your hood or trunk. These "rolled"
edges are thicker than the rest of the part; therefore the part will react
differently in those areas over time due to temperature changes (winter/summer).
This usually leads to yellowing or clouding edges, as well as brittle
edges that are easily chipped or cracked. Most rolled edges also incorporate
a lot of body filler or putty to carry the rolled look over to the inner
frame of the hood/trunk; and as we all know putty and or body filler adds
weight and is not desirable on any component of an automotive body. These
are just a few reasons why we choose not to incorporate rolled edges products.
2.
Do I still have to clear coat my hood or trunk?
No, each hood and trunk is factory clear coated with a UV stable product.
If you would like to re-clear coat your product any reputable body shop
should be able to handle your needs.
3.
Can I install my hood or trunk myself?
We recommend that a professional install your component, most reputable
body shops should be able to install and adjust a hood or trunk with ease.
If you are attempting to install a hood or trunk you will need a friends
help. Please note that there may be some adjustment needed to your vehicles
latch and hinge points to obtain a proper fit. Trunks usually require
more time to set up and fit correctly, it may also be necessary to adjust
the trunk springs tension, or in some cases remove them completely to
allow the trunk to rest naturally. Please see our installation guide instructions
(coming soon).
5.
What do I do if my hood/trunk is defective?
If you feel that the product you received is defective check with our
warranty policy and with our online FAQ page. By checking with these sources
it will help identify if your product is actually defective or not. If
you feel that your product is defective, contact
us immediately via
email.
Send any pictures illustrating the problem, this will aid in processing
your claim. All products deemed defective by the manufacturer will either
be repaired or replaced at the manufacturer's option.
6.
Will my hood/trunk yellow or start to loose its clarity after it's exposed
to the sun?
No, all surfaces exposed to the sun are manufactured with materials that
contain UV stabilizers, and each hood/trunk is further protected with
a UV stable clear coat.
7.
Do I need to install hood pins?
Though each hood and trunk manufactured is equipped with a factory style
latch set-up that works; all hoods still require hood pins unless otherwise
noted. These hoods are the same size as the oem hoods but they are very
light, thus it takes less force (or air) to move them. The hood pins are
an extra safety precaution and we do not recommend attempting to use a
hood without them.
8.
Why doesn't the colored carbon/Kevlar hood match the color of my vehicle?
The black fiber represents the carbon fiber, while the colored fiber represents
the Kevlar. All colored fibers are manufactured at the Kevlar supplier;
we do not have the option of choosing different shades of colors. In general,
most of the colored material is on the darker side of the color spectrum
(i.e. red=crimson); this is not for all cases but it is fairly typical.
9.
Why has my colored carbon/Kevlar hood has faded?
The Kevlar material is dyed with a pigment to obtain its color. Similar
to paint where there are pigments added to change its color; eventually
when exposed to the sun the color starts to fade. Clear coats actually
aid in slowing down the rate at which the UV rays penetrate the paint
causing it to fade. Likewise, with the Kevlar, it will fade after time
when exposed to the sun, but the clear coat will help in slowing this
process.
10.
Other manufactures claim to use high quality materials to make their products,
what do you use?
The hoods and trunks we sell are made with aircraft grade carbon fiber
that is suitable for other applications such as, racing, aircraft, and
competition marine products. The resins used have a high resistance to
heat, and is more chemically stable than less expensive resins. A resin
that has a high heat resistance will be less likely to react with the
heat created from an engine and sunlight activity.